Clear and timely communication despite them having to rearrange due a problem.

we always have good service at Westerly

There are never any problems when visiting the experience is seamless

done what ask for !

Made to feel very welcome. Staff very welcoming

Car was finished on time and beautifully clean

Good service nice people

Well organised, polite, service no problem. car provided

Westerly Dorchester unlike my previous dealing with Mini in Thames Ditton Surrey were extremely accommodating and helpful.

The customer service was great and the work was great too

The paperwork was not mine .... only discovered when home. It related to another car. Paige sorted it out and fired it through by E Mail.

I think the advisor was a bit 'cold' to wards me when arriving. But he was a more friendly on collecting the car.

Poor service and communication. Also... two of my local friends would not use the Dorchester branch..one saying they would travel to Yeovil every time.

Polite and competent staff who inspire confidence.

They carried out my service and offered me coffee while I waited and made sure I was ok

Carried out what was expected

Booking was for end of warranty inspection and MOT so just a routine visit