OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
28 ratings and 19 comments received in the last 90 days.
14 March 2024
Unfortunately my car was needed for two days and issues were not dealt with within the day I was expecting.
09 March 2024
Always very friendly, helpful & professional
08 March 2024
Good feedback given on future work.
08 March 2024
Completed on-time and issues well explained.
07 March 2024
Thorough and professional
04 March 2024
I have always been impressed by the quality of service in your workshop though I would like to be able to speak to the technician who has worked on my car- perhaps when the car is handed back. A video from him is not the same.
23 February 2024
Good feedback and nothing to pay due Toño fault found
22 February 2024
Lack of car valet lost it a star
29 January 2024
Generally helpful. Easy key drop off
17 March 2024
I wasn't happy with Enterprise, who i collected my hire car from, staff were very rude and lied, but that wasn't Mini.